IT Executive

Established in 2010, Talentbank Group is an enabler in the employability ecosystem, focused on producing career-ready candidates and helping them achieve better careers by connecting them with industry leaders who welcome world-class talent. By working with us, you will be able to network with the leading organizations in Malaysia.

We are currently looking for a IT Executive to join our growing team.

Key Responsibilities:

• Ensure availability of network and systems’ connectivity to the respective sites, and to ensure that the WAN/LAN network is in optimum performance in order to avoid downtime.
• Undertake daily and monthly tape backup and server functionality routines.Provide first level support on systems’ hardware and software.
• Responsible for troubleshooting desktop applications when problems are reported by users; investigate and perform relevant testing and make necessary modifications for resolution.
• Hardware includes desktops, laptops, tablets & peripherals, printers, photocopiers, mobile devices, and IP phones. Major software systems include Google Workspace, Microsoft Office.
• Manage website functionalities, analyze user activities and overlook website security.
• Responsible for WordPress & Domain Management, and to administrate website development & operation workflows.
• Keep abreast with latest IT technology for creative and innovative ideas for possible implementation.
• Evaluate and propose relevant IT support/infra solutions along with procurement proposals in line with policies and IT budget.
• Maintain good rapport with the &#; and actively move around to communicate regularly with them in order to have a better understanding of the IT related issues encountered by them.
• Establish healthy &#; relations and to provide efficient and effective service and support to them so as to maintain their confidence in the reputation of the services offered by the Company.
• Undertake any other tasks as and when assigned.

Qualification

• Relevant Bachelor Degree in Computer Science or equivalent.
• Able to work with minimum supervision, possess positive attitude, capable of meeting deadlines and proactive with a critical eye for detail.
• Able to coordinate / handle other IT related matters.
• Basic WordPress, Wix, Shopify and/or Ghost knowledge.
• Knowledge/experience in CSS, JavaScript or HTML.
• Proficient in Google Workspace applications.
• Proficient in cloud-based servers, software and applications.
• Proficient in MS Office applications – Words, Excel, PowerPoint, Outlook, Power BI, Power Automate, Power Apps, Power Virtual Agents & Share Point.
• Strong in problem solving, analytical and organizational skills, with ability to prioritize and manage multiple tasks simultaneously.